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Tech Support: Error Unknown

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App ID 781480
App Type Game
Developer
Publisher Iceberg Interactive
Franchise Iceberg Interactive
Supported Systems Windows macOS Linux
Technologies Unity Engine
Last Changenumber 31575124
Last Record Update 9 October 2025 – 15:00:16 UTC ()
Release Date 27 February 2019 – 16:39:51 UTC ()
😏 70.99%
624 reviews
0
In-Game
🖥️ Simulation 🗺️ Adventure 🔌 Hacking 📚 Story Rich 😌 Casual

Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?

Additional Information

Developer Dragon Slumber
metacritic_name Tech Support: Error Unknown
metacritic_score 70
metacritic_fullurl https://www.metacritic.com/game/pc/tech-support-error-unknown?ftag=MCD-06-10aaa1f
community_visible_stats Yes
ReleaseState released
Publisher Iceberg Interactive
Store Release Date 27 February 2019 – 16:40:00 UTC ()
osarch empty string
community_hub_visible Yes
Social Media https://www.facebook.com/techsupportgame/
https://www.youtube.com/iceberginteractive/
Primary Genre Adventure (25)
Store Genres Adventure (25), Casual (4), Indie (23), Simulation (28)
Steam Release Date 27 February 2019 – 16:39:51 UTC ()
Store Asset Modification Time 5 November 2020 – 14:12:41 UTC () (1604585561)
library_assets
library_capsuleen
library_heroen
library_logoen
logo_position ↴
pinned_positionBottomCenter
width_pct70.536756126021
height_pct59.49847980262828
review_score 6
review_percentage 74
Detected Technologies (?) Unity Engine, SteamworksNET SDK
Steam Deck Compatibility
  • Steam Deck:
  • Entering some text requires manually invoking the on-screen keyboard
  • All functionality is accessible when using the default controller configuration
  • In-game interface text is legible on Steam Deck
  • This game's default graphics configuration performs well on Steam Deck
  •  
  • SteamOS:
  • This game runs successfully on SteamOS
  • Note: Entering some text requires manually invoking the on-screen keyboard
  •  
  • category: Playable
  • steamos_compatibility: Compatible
  • test_timestamp: 10 March 2023 – 00:00:00 UTC
  • tested_build_id: 3875560
  • configuration:
    supported_inputgamepad
    requires_manual_keyboard_invoke1
    requires_non_controller_launcher_nav0
    primary_player_is_controller_slot_00
    non_deck_display_glyphs0
    small_text0
    requires_internet_for_setup0
    requires_internet_for_singleplayer0
    recommended_runtimenative
    requires_h2640
    requires_voice_files0
    gamescope_frame_limiter_not_supported0
    hdr_support0
First seen on SteamDB 6 January 2018 – 06:51:32 UTC (), in changelist #3898936

Supported Languages

3 Languages Interface Full Audio Subtitles
English Yes
German Yes
Simplified Chinese Yes

Tags

🖥️ Simulation 🗺️ Adventure 🔌 Hacking 🌱 Indie 📚 Story Rich 😌 Casual 🖱️ Mouse only 💼 Management

Categories

Single-player Steam Achievements Steam Trading Cards Steam Cloud Family Sharing

Assets

Load all asset images
clienticon c011fb260a8d048d39b388df901815bbd740c384
clienttga 03ab06eb183c4928784255d351270723458aadf8
icon 3eee646f3d9f7495c8a24b91d0f9a4f43764c3cb
logo 1855aa9d0ea3d17a82d13582632da12133fabb7b
logo_small 1855aa9d0ea3d17a82d13582632da12133fabb7b_thumb
small_capsule
englishcapsule_231x87.jpg
header_image
englishheader.jpg
library_assets_full
library_capsule ↴
image/englishlibrary_600x900.jpg
image2x/englishlibrary_600x900_2x.jpg
library_hero ↴
image/englishlibrary_hero.jpg
library_logo ↴
image/englishlogo.png
image2x/englishlogo_2x.png
logo_position/pinned_positionBottomCenter
logo_position/width_pct70.536756126021
logo_position/height_pct59.49847980262828
Assets
main_capsulecapsule_616x353.jpg
small_capsulecapsule_231x87.jpg
headerheader.jpg
page_backgroundpage_bg_generated_v6b.jpg
library_capsulelibrary_600x900.jpg
library_capsule_2xlibrary_600x900_2x.jpg
library_herolibrary_hero.jpg
community_icon3eee646f3d9f7495c8a24b91d0f9a4f43764c3cb.jpg
page_background_pathapp/781480
raw_page_backgroundpage_bg_raw.jpg
timestamp30 August 2024 – 15:30:38 UTC

Trailer 206856 ↴

trailer_name Release Date Trailer
trailer_category 0
trailer_480p ↴
video/webm 256741670/movie480.webm
video/mp4 256741670/movie480.mp4
trailer_max ↴
video/webm 256741670/movie_max.webm
video/mp4 256741670/movie_max.mp4
microtrailer ↴
video/webm 781480/206856/c4f05e0da9368020fbdc804b2b859d2a3701d721/1751144068/microtrailer.webm
video/mp4 781480/206856/c4f05e0da9368020fbdc804b2b859d2a3701d721/1751144068/microtrailer.mp4
adaptive_trailers ↴
dash_av1 781480/206856/c4f05e0da9368020fbdc804b2b859d2a3701d721/1751144068/dash_av1.mpd
dash_h264 781480/206856/c4f05e0da9368020fbdc804b2b859d2a3701d721/1751144068/dash_h264.mpd
hls_h264 781480/206856/c4f05e0da9368020fbdc804b2b859d2a3701d721/1751144068/hls_264_master.m3u8
screenshot_medium 256741670/movie.293x165.jpg
screenshot_full 256741670/movie_full.jpg
all_ages true
is_highlight true
timestamp 29 January 2019 – 15:13:00 UTC

Trailer 146244 ↴

trailer_name Announcement Trailer
trailer_category 0
trailer_480p ↴
video/webm 256708315/movie480.webm
video/mp4 256708315/movie480.mp4
trailer_max ↴
video/webm 256708315/movie_max.webm
video/mp4 256708315/movie_max.mp4
microtrailer ↴
video/webm 781480/146244/500f095770d19d549b0fcfd6db9ef5784ed78f77/1751144065/microtrailer.webm
video/mp4 781480/146244/500f095770d19d549b0fcfd6db9ef5784ed78f77/1751144065/microtrailer.mp4
adaptive_trailers ↴
dash_av1 781480/146244/500f095770d19d549b0fcfd6db9ef5784ed78f77/1751144065/dash_av1.mpd
dash_h264 781480/146244/500f095770d19d549b0fcfd6db9ef5784ed78f77/1751144065/dash_h264.mpd
hls_h264 781480/146244/500f095770d19d549b0fcfd6db9ef5784ed78f77/1751144065/hls_264_master.m3u8
screenshot_medium 256708315/movie.293x165.jpg
screenshot_full 256708315/movie_full.jpg
all_ages true
timestamp 26 September 2018 – 08:52:00 UTC

User File System

Key Value
quota 95.37 MiB (100000000)
maxnumfiles 100
savefiles
0 ↴
rootWinAppDataLocalLow
pathDragonSlumber/TechSupport/
pattern*.sav
rootoverrides
0 ↴
rootWinAppDataLocalLow
osMacOS
oscompare=
useinsteadMacAppSupport
pathtransforms/0/findDragonSlumber/TechSupport/
pathtransforms/0/replacecom.DragonSlumber.TechSupport/
1 ↴
rootWinAppDataLocalLow
osLinux
oscompare=
useinsteadLinuxHome
pathtransforms/0/findDragonSlumber/TechSupport
pathtransforms/0/replace.config/unity3d/DragonSlumber/TechSupport/

Save File Locations

Based on the configuration above, this is where we think the save files are located.

Read more about cloud saves in Steamworks documentation.

Platform Path Pattern
[All OSes] %USERPROFILE%/AppData/LocalLow/DragonSlumber/TechSupport/ *.sav
MacOS (Override) ~/Library/Application Support/com.DragonSlumber.TechSupport/
Linux (Override)
SteamDB does not own Tech Support: Error Unknown
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