Hello detectives,

Due to the license agreement between us and Nacon coming to an end, we needed to release a patch that updates the copyright legal lines and credits within the game. Unfortunately due to this change, any save files that you might currently have will no longer properly work.

However, we do have two workarounds prepared for you.

First one would allow you to download the save games we have provided for you. In the link below, you will find save files for all the cases, as well as instructions on how to install and access them in the game.

http://support.frogwares.com/kb/faq.php?id=63

The second workaround is to access your own save games from an older build of the game. Again, in the same link we provided above, leading to the Frogwares support site, you will find instructions on how to access your save files from another build of the game by editing the game’s Steam settings. This solution is provided for 30 days after that we will remove this branch.

We know that this is a bit of an inconvenience, so to make it up to you, we want to give you a little token of our appreciation. If you follow the link below, you will find a folder filled with brand new 4K wallpapers from our upcoming release Sherlock Holmes Chapter One. We hope that they will adorn your desktop nicely!

https://bit.ly/3gnEwuk

Once again, apologies for the inconvenience. And do keep in mind that if you need help, don’t be afraid to ask! And let us know what you think of the wallpapers too.

Until next time,
Your Frogwares Team