A lot of Paper Jam! players are having controller issues. This appears to be due to a known issue with SteamVR. Thankfully, the issue is fixed in the newest SteamVR beta (version 1.17.4) which means it will soon be fixed in the regular version. Sadly, I don't have a concrete ETA on that yet.

If you don't want to sign up to the beta of SteamVR, closing the game and then restarting it often fixes the problems. Please give this a go first.

If you encounter issues with your controllers, the best course of action would be to try installing the beta version of SteamVR (there is a good guide to doing that here https://www.vive.com/uk/support/vive/category_howto/optin-to-steamvr-beta.html)

Oculus controllers should now detect correctly. WMR controllers should have functional grab. End of level bonus/score count up should now be skippable on all controllers.

We are really sorry that this has happened, but it is out of our control. Once the new version of SteamVR goes live, the problems should go away. And as soon as we know this is the case, we'll let you know here through the update / patch notes system.