( This notice has written with the help of machine translation. )

Updated 20th Dec, 2019

Hello everyone, this is Troubleshooter development team.

China test server operation has ended. The development team appreciates everyone tested the China test server.

The development team is going to look into all the server logs to make the server to be the best condition and try everything to open the official China server as fast as we can.

Thank you.

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( This notice has written with the help of machine translation. )

Hello everyone, this is Troubleshooter development team.

There has been consistently received feedback about the connection issue that is caused by the Great Firewall. We knew this but the maintenance costs put a lot of pressure on us. In the long term, we checked this issue made the Chinese users uncomfortable, we are trying to put the Chinese exclusive server.

But there are stability issues on the China-exclusive server because its operation condition is different from other regions' servers. We don't have any methods to test the connection from the mainland in China so we need Chinese user's help. We hope this test goes well so Chinese users don't get a connection issue anymore.

We totally understand the request of the regional servers from other regions such as the EU. But please understand, the connection issue in the mainland China is very critical. Though we can't improve all the issues we promise that we'll do our best to relieve the inconveniences when we can get sometimes.

Lastly, we'll more take care of the main update not to be pushed its schedule back again by the maintenance that is not related to the game contents.

China test server detail:

• Operating Hours: Now ~ 2019.12.20 11:00 (GMT + 9)
  
• China test server is based on the data that was used on the Asia server 11th Dec.
  
• The test server data won't be retained.
  
• The test server can be discarded based on the result of the test server.
  

Request test terms:

• Please complete the [ Violent Case ] at least once for us to get the best test data.
  
• Please email your opinion about the test server to system@dandylion.co.kr. Any opinions will be handled carefully.
  

How to use China test server:

1. Move to [ BETAS ] tab following the below guide.
* Steam Client → LIBRARY → HOME → Troubleshooter → (Mouse right click) → Properties... → [ Troubleshooter - Properties ] → BETAS tab

2. Input beta code to the field below the [ Enter beta access code to unlock private betas. ] and click the [ CHECK CODE ].
* Beta access code: ADF231FSS22KK

3. Select the [ china_beta - chinese server beta ] in the selection below the [ Select the beta you would like to opt into. ]. ( * If you can't find out the [ china_beta - chinese server beta ], please logout from the Steam client and login again. )

4. Run Troubleshooter.

How to return to North America / Asia server.

1. Move to [ BETAS ] tab following the below guide.
* Steam Client → LIBRARY → HOME → Troubleshooter → (Mouse right click) → Properties... → [ Troubleshooter - Properties ] → BETAS tab

2. Select the [ NONE - Opt out of all beta programs ] below the [ Select the beta you would like to opt into. ].

3. Run Troubleshooter.

Thank you.