BIG (GOOD) NEWS!
Dear pals,
I have an important update regarding the recent false virus flag issue that some of you encountered while using TaskPals. I deeply apologize for any concern or inconvenience this may have caused you over the past month and a half. And I am thankful for your trust and patience!
What Happened?
During this period, my app was mistakenly flagged as a potential security threat by certain antivirus programs, leading to false alarms. This was entirely unintentional and not the result of any malicious activity on our part. One of the main reasons for this was the fullscreen detection method that the app used, which the antivirus program mistaken for something harmful and bad.
Resolution
I am pleased to inform you that the issue has been successfully resolved. I worked diligently with antivirus software providers to ensure our app is recognized as safe.
Our Commitment
Your trust is of utmost importance to me, and I am committed to ensuring your security and satisfaction. I will continue to monitor our app's performance, taking proactive steps to prevent similar issues in the future. However, if something similar happens in the future, I should be able to solve it faster.
How to Help
If you encountered the false virus flag issue, please update your app to the latest version, which includes the necessary fixes. Also, if you encountered a false-positive alert on your PC, You will probably have to update your Windows Defender drivers and clear the cache for them.
How to clear the Microsoft Defender cache:
- Open command prompt as administrator and change directory to c:\Program Files\Windows Defender
(COPY & PASTE INTO CMD(no quotation marks): "cd c:\Program Files\Windows Defender" - Run (COPY & PASTE): “MpCmdRun.exe -removedefinitions -dynamicsignatures”
- Run (COPY & PASTE):"MpCmdRun.exe -SignatureUpdate"
If you have any lingering concerns or questions, feel free to reach out via email at taskpalshelp@outlook.com.
What next?
I will be focusing more on creating new packs and adding new TaskPals for you to play with. There will be one new pet coming to the free pack as my way of saying thanks to all of you. Halloween is also approaching; maybe there will be some spooky surprises. Who knows?
Also, I will try to fix as many bugs as possible that were reported. Development will be slowed as I need to take extra care with releasing and testing the app in the hope that something like this doesn't happen again.
I appreciate your ongoing support and understanding as I work to provide you with a better and smoother experience with TaskPals. And once again I am very thankfull for all patience you have given me!
Thank you for being a part of our community.
Have fun!
Changed files in this update