We've released a new hotfix to address a major bug with saved items. Some save files created since June 3rd have failed to save all of their items. This update should address and repair that bug. In the meantime, it is possible that in the last day and a half, a user might have ended up with a save file that is missing crucial items. We're very sorry if this happened to you, and please feel free to reach out to our support email if you think you're missing items or have questions about whether your save file is softlocked.
This is a precursor to a larger quality of life update which we will roll out tonight or early tomorrow.
Thanks for sticking with us, and sorry about any inconvenience.