This was initially posted in the private Steamworks group, but the SteamVR page showed this post for no apparent reason. Below is a direct copy paste of Valve's post, as is.
In short: More customers bought more games across more of the Steam catalog.
As you already know, the format of discounts in this year’s Winter sale was a little different from past years. This year’s sale was centered around discounts that ran for the full length of the sale, rather than changing from day to day for featured titles. Our hypothesis was that this new format would be a better way to serve customers that may only be able to visit Steam once or twice during the 13-day event. We also saw this change as an opportunity to showcase a deeper variety of titles to customers each day, while having confidence that any game being highlighted would be at its lowest discount.
As a result of this format change, we were able to encourage customers to browse through their Discovery Queue, thereby surfacing a string of personalized recommendations including titles that aren’t otherwise highlighted on the home page. By dropping users a free Steam Trading Card for browsing through their personalized Discovery Queue (up to three times each day) many customers were exposed to 36 different product pages every day for each of the 13 days of the event.
This resulted in three times as many views of product pages as in past sales events.
One of our concerns going into the Winter Sale was that extrinsically motivating customers with a trading card might encourage people to just click through their Discovery Queue and not actually pay attention to the games being presented. It turned out that customers found a lot of value in using the Discovery Queue, resulting in a huge up-tick in sales and wishlist additions. Looking back over wishlist data, we typically see only a slight increase in the rate of customers adding items to their wishlist during sales versus during non-sale time periods. However, this year we saw a 197% increase in the rate of wishlist additions during the sale. Some of these additions were then subsequently purchased during the sale while others remain on customer wishlists as indications of future interest in those games.
As the Steam catalog expands, we continue looking for new ways to help customers discover more interesting titles deeper on Steam. Major sale events provide great opportunities for us to test out new ways of organizing offers and features to serve these goals. In terms of revenue, the discount strategy and Discovery Queue usage resulted in a resounding success.
As with past years, popular hits continue to sell well during major sales events. But what about the thousands of other titles on Steam? We looked at performance of the group of games outside of the Top 500 in revenue terms. This group collected 35% of product page traffic during the sale, which is over 4x their share of traffic from the previous winter sale. And these weren’t just idle views--we also saw 45% growth in the revenue generated by this group of games as compared with the last winter sale.
The number of games on Steam continues to increase. But the Winter Sale’s visibility and revenue growth is a great indicator that customers are taking advantage of Steam features and tools to find games they want to play, and shopping beyond the front page. As always, we'll keep working on new ways to serve customers and we welcome any feedback from partners. Thanks!
Interesting.... That may explain why my wallet is empty
So, we will never see Flash and Daily deals again in major sales then.
Those things used to make sales fun and more challenging (Trying to catch-up with Flash sales and buying it last minute)
I hope they can find a way out and implement a new daily/flash deals method/system.
RIP flash sales :'-(
Weird. This sale probably lead to the least number of purchases from me, out of all 8 winter sales I have been on Steam for.
Same for me, but I think it's because of two reasons: 1) I already have tons of games from previous sales, and 2) Having 13 days to mull over purchasing a game drastically reduced the amount of impulse purchases. In fact, I purchased 0 games. Instead, I have the longest wishlist that I've ever had. I'm certain that in previous sales at least a few of those games would have taken a bite out of my wallet.
Obviously it is a internal report. However it did not give detail numbers.
How much profit does it contribute to Gabe?
This means what exactly?
that they are going to keep doing sales this way.
maybe they can use some of that revenue to actually make a game? a guy can dream :[
In my opinion, this is the worst sale, I wasn't amused for the sales since 2014, but this new system which they said was made to benefit those who couldn't get the deals was pretty much an excuse to sell only on the default discount instead of higher ones in flash or daily deals, it didn't help those they aimed for, as the discounts were same to worse compared to the previous sales defaults.
Nope, it was not the new sale format that encouraged customers to browse through the Discovery Queue but the free holiday cards; and it also explains the increase in product page views compared to previous sales. 197% increase in the rate of wishlist? Yup, the deals is not as good as it would be so that people would prefer to wishlist them rather than buying right away.
Since many good games came out and went on sale, Valve should be doing well in Winter 2015 (and more $$$ since the discount did not drop as much as previous sales). But I really doubt that it will be better than the old flash sale format, at least from the customer point of view - many of us prefer the flash sales.
I feel like the stats are skewed due to a feature of this past Winter Sale. One of the easiest ways to earn Steam Holiday cards was by viewing a series of 10 recommended titles, up to 3 cards a day, effectively making everyone who was collecting cards to look at 30 product pages a day thus resulting in inflated stats for the "Products Viewed" numbers. Very sneaky of Valve.
Read the article again, and if you still don't understand why this isn't the case, I'll explain it for you.
Start reading the article, you will see this:
"By dropping users a free Steam Trading Card for browsing through their personalized Discovery Queue (up to three times each day) many customers were exposed to 36 different product pages every day for each of the 13 days of the event.
This resulted in three times as many views of product pages as in past sales events."
I think I got through about 800 or something product pages in total during the sale to earn my trading cards and I don't think I bought any games as a result or even looked at 90% of the games I visited. Very sneaky way of boosting stats indeed, but at least they admitted it in the article. Actual sale figures may still be similar to previous years, if not less as people have said here as there were no impulse purchases now the flash sales have gone.
You are currently replying to another tree, would you like to make a top level comment? Reply
In order to reply to this thread,
you must login via Steam.
This site is not affiliated with Valve, Steam, or any of their partners. All copyrights reserved to their respective owners.